Robert has been super helpful with even teaching me some basics so I can manage some of my own fixes. It is nice to not worry about the regular testing and EWEB follow-up. The subscription is the way to go.
Jeff P (5/10/22)
We contacted Robert to help us with our backflow testing. Not only was he so nice to talk to regarding this. He also helped us with turning on our irrigation system as we had just purchased our home and had no idea how to turn it on. He went above and beyond to help us with it, to the point where he even FaceTimed us to get the irrigation system on for us!
Ivanna R (10/12/21)
I am beyond impressed by your service. Will make sure to recommend you guys going forward. Thank you so much.
Wow, this is great service. Thank you so much for the quick turn around--I look forward to working with you in the future!
Thank you for your diligence and dedication to our annual backflow testing.
Thanks again for making this it so easy!
Outstanding service. Thank you!
If other businesses are like Terra Nova, we look forward to moving to Eugene!
Very happy with the prompt service!
Thank you so much for your service. You are always flexible and accommodating.
Thanks so much. I really appreciate it. Now THAT's customer service, Thanks!
Thanks for getting this done so easily and economically.
Thank you for your fast reply, all the info, and for making this so easy!
Thanks for taking care of my backflow testing! I appreciate how easy you make it.
Robert is a great guy, very respectful and does good work. He does my annual backflow testing and has done a couple sprinkler system repairs for me - he does good work, and his charges have been very reasonable. Would definitely recommend.
A big thank you for the years of great service! Cindy P.
Thank you for setting up my annual services today. I appreciated your kindness and courtesy, and I look forward to many years of service from Terra Nova.
Dan C (12/8/21)
Great customer service, speedy appointment, and discount for bundling services. They make it easy to complete irrigation maintenance by contacting you when it's time.
Thank you for your excellent customer service and friendly attitude. It’s a more and more rare thing in this world!
Your prompt responses and attentiveness to customer assistance underscore to me the value you place on maintaining positive client relations.
I'm absolutely blown away that my system is up and running again so quickly. This is so far above and beyond expectations. Thank you so much for making this happen!
That was so nice of you guys. You all are so wonderful! Thank you!!
Thanks again for years of great service and support. I'm referring everyone I know to you guys.
You are giving great service and I will be signing up for the annual retesting. Thank you!
Thank you for a job well done – I look forward to seeing you next year.
I do wish to be on the annual testing list. I am impressed with the prompt response. Thank you!
Thanks fo much for making this so easy!
You guys do a great job communicating with customers. Keep up the good work!
Robert knows his stuff! When I had a water line issue, he talked me through what I needed to do by phone to turn it off, and then came out to check on it even when I couldn't be there. While at my house he communicated with me by text—very handy. Thanks, Robert!
Thanks! You guys are great to work with!
Thanks so much! We very much appreciate your service.
Well, talk about fast service!!! My backflow test was completed today! Thank you for such efficient, professional service!
Michele T (4/29/22)
We are so impressed with this company! They have been "same day" responsive, very helpful identifying problems and willing to answer all our questions. Would give them 10 star rating if we could.
Many thanks for your careful handling of this! You are a model of efficiency.
You guys are awesome, honest, VERY hard working. Referring everyone I know to you. Good job.
I do appreciate the quick response and look forward to have a great relationship for years!
You are so sweet. And I am telling all of my neighbors about your great service!
Thanks so much for your service. It’s great to know you guys will handle this for us.
We so appreciate your and your annual service. Thanks and we'll see you next year.
Thank you so much for showing me courtesy and understanding!!
Thanks for the very detailed information and explanations!
Thanks for the fast response and great service!
Terra Nova has been doing our back flow at our house for several years and recently got our business account. We highly recommend Rob . He is a truly professional and good hearted.
You’re the best! Thank you very much. Nice being a VIP with Terra Nova.
We appreciate Terra Nova and look forward to working together in the years to come. Thanks for the great communication!
Backflow testing, repairs, installs. Spring turn on, winterizing, etc.
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Terra Nova Landscape & Irrigation dba Backflow Terra Nova
PO Box 40665 Eugene OR 97404
Admin & Billing: Roxann@TerraNovaIrrigation.com - 541-972-2616
Services: Robert@TerraNovaIrrigation.com - 541-731-4045
Licensed, Insured, and Bonded (OR LCB 8223 • ODHS 4945)
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