PO Box 40665 Eugene, Oregon 97404
Backflow Services & information
Backflow Services - Pricing & General Information
(Skip info and Jump to Backflow Service Request Sign Up form at any time.)
Backflow testing is required to protect all of us from harmful chemicals and impurities that can enter our drinking water through backflow or cross-contamination. (For more information, Eugene clients, see EWEB Backflow Prevention Information and Springfield/SUB clients, see SUB's backflow overview or read up on SUB's current installation requirements.
***Pricing Structure - Effective Fall 2021 - 2025***
In our many years of business, we've never raised our prices. We planned to in '20, but held off due to the financial impact COVID has had on so many. However, with the prices of everything continuing to rise, and like so many other businesses, we now have to. With a few exceptions (financial hardship, etc), our updated pricing structure follows:
BACKFLOW TESTS - RESIDENTIAL CLIENTS (commercial, add $10 per device/service)
Base Price for Annual Retest Clients in EUG/SPR. Base price - $45 (add $10 if requested after 7/31)
Base Price for One Time Only Tests in EUG/SPR - $55 (add $10 if requested after 7/31)
-BF TEST / BORDERING TOWNS - All non-Eugene/non-Springfield. Includes fuel/labor surcharge:
- Annual retest clients: $55
- One time only: $65
- Add $10 if requested after 7/31
- BF TEST / CALL FIRST - ADVANCE NOTICE (flexible date/time):
- Annual retest clients: $55
- One time only: $65
- Add $10 if requested after 7/31
- BF TEST / CRAWL SPACE/inaccessible - $70
- BF TEST / APPOINTMENT REQUIRED (Specific date & time required):
- Annual retest clients: $70
- One time only: $75
Commercial properties/services, please add $10 per device/service
Return trip fees ($25) or appointment fees ($25) are added if we are unable to complete your test while we are in your area and have to return at a later date.
WINTERIZING* AND DE-WINTERIZING/SPRING TURN ON - RESIDENTIAL CLIENTS (commercial, add $10 per device/service)
Base Price for Annual Winterizing/De-Winterizing Clients in EUG/SPR. $45/ea
Base Price for One Time Only Winterizing/De-Winterizing Clients in EUG/SPR- $55/ea
- WINTERIZING*/DE-WINTERIZING / BORDERING TOWNS - All non-Eugene/non-Springfield. Includes fuel/labor surcharge:
- Annual clients: $55/ea
- One time only clients: $65/ea
- WINTERIZING*/DE-WINTERIZING / CALL FIRST:
- Annual clients: $50/ea
- One time only clients: $60/ea
- WINTERIZING*/DE-WINTERIZING APPOINTMENT REQUIRED (Specific date & time required):
- Annual service clients: $70
- One time only: $75
** Add $10 if backflow test requested after 7/31, winterizing requested after 10/1, or turn on requested after 5/31
** Commercial properties/services, please add $10 per device/service
Return trip fees ($25) or appointment fees ($25) are also added if we are unable to complete your test while we are in your area and have to return at a later date.
ANNUAL BUNDLE PACKAGE (annual backflow test, winterizing*, and de-winterizing/spring turn on)
$110/yr. Prepayment is no longer required for annual service. We can split it out and bill for you as we conduct each service.
* Late turn on requests (after 5/31) and late winterizing requests (after 10/1), add $10
*BORDERING TOWNS (All non-Eugene/non-Springfield) - Add $10 fuel/labor fee to base price
* CALL FIRST/ - Add additional $10
Return trip fees ($25) or appointment fees ($25) are also added if we are unable to complete your test while we are in your area and have to return at a later date.
We will still continue to try to match competitor pricing when possible during our busy season. We are NOT able to price match new sign ups between July 31 and May 1 of the following year, as each new request involves a special trip.
Please note that you MUST notify us BEFORE we provide service if you move, sell, or do not need service. Once we test or provide other service, the fee is due from the person(s) who requested service. We cannot bill new owners for services requested by another person/prior owners.
Terra Nova is licensed, insured, bonded, and certified by the State of Oregon's Department of Human Services. We specialize in backflow installation, testing, inspection, and repair. Because state law requires you to have your backflow system tested annually, Terra Nova offers fast, reliable testing at competitive, guaranteed rates. We now charge for failed tests, but if yours fails and Terra Nova conducts the necessary repairs, you will NOT be billed for the second/passing test (post-repair). You will only be billed one test fee. Simply call us or complete our backflow test request form to request your test.
NOTE: We will notify your water purveyor that we're conducting the tests for you. We strive to complete the tests as quickly as possible. During our busy season (spring/summer months), it can take from a few days to several weeks to complete tests, depending on your area. We'll notify both you and and your water purveyor of the results and leave an invoice on the property on the date of service.
We will contact all non-EWEB customers and EWEB customers who have special requirements and/or who have backflow devices inside or not normally accessible to schedule backflow tests. Non-EWEB customers, please include your backflow device serial number and device location (if available) on the form.
*We can only guarantee the backflow will not be damaged due to freezing. PVC piping cannot be guaranteed. However, if repairs are needed we will conduct them at a discount for Bundle customers and will install unions and use sch 80 pvc, which greatly reduce the likelihood of future freezing.