PO Box 40665 Eugene, Oregon 97404
Backflow Services & information
Backflow Services - Pricing & General Information
(Skip info and Jump to Backflow Service Request Sign Up form at any time.)
Backflow testing is required to protect all of us from harmful chemicals and impurities that can enter our drinking water through backflow or cross-contamination. (For more information, see: EWEB Backflow Prevention Information.)
***Pricing Structure - Effective Fall 2021***
In our many years of business, we've never raised our prices. We planned to in '20, but held off due to the financial impact COVID has had on so many. However, with the prices of everything continuing to rise, and like so many other businesses, we now have to. With a few exceptions (financial hardship, etc), our updated pricing structure follows:
BACKFLOW TESTS
Base Price for Annual Retest Clients in EUG/SPR. Base price - $45
Base Price for One Time Only Tests in EUG/SPR - $55
-BF TEST / BORDERING TOWNS - All non-Eugene/non-Springfield. Includes fuel/labor surcharge:
- Annual retest clients: $55
- One time only: $65
- BF TEST / CALL FIRST:
- Annual retest clients: $50
- One time only: $60
- BF TEST / CRAWL SPACE/inaccessible - $70
- BF TEST / APPOINTMENT REQUIRED (Specific date & time required):
- Annual retest clients: $70
- One time only: $75
WINTERIZING AND DE-WINTERIZING/SPRING TURN ON
Base Price for Annual Winterizing/De-Winterizing Clients in EUG/SPR. $45/ea
Base Price for One Time Only Winterizing/De-Winterizing Clients in EUG/SPR- $55/ea
- WINTERIZING/DE-WINTERIZING / BORDERING TOWNS - All non-Eugene/non-Springfield. Includes fuel/labor surcharge:
- Annual clients: $55/ea
- One time only clients: $65/ea
- WINTERIZING/DE-WINTERIZING / CALL FIRST:
- Annual clients: $50/ea
- One time only clients: $60/ea
- WINTERIZING/DE-WINTERIZING APPOINTMENT REQUIRED (Specific date & time required):
- Annual service clients: $70
- One time only: $75
ANNUAL BUNDLE PACKAGE (annual backflow test, winterizing, and de-winterizing/spring turn on)
$110/yr. Prepayment is no longer required for annual service. We can split it out and bill for you at the time of each service at $40 in the winter and $70 in the spring (test and de-winterizing).
* Late turn on requests (after 5/31), add $10
*BORDERING TOWNS (All non-Eugene/non-Springfield) - Add $10 fuel/labor fee to base price
* CALL FIRST/ - Add additional $5
We will still continue to try to match competitor pricing when possible during our busy season. We are NOT able to price match new sign ups between July 31 and May 1 of the following year, as each new request involves a special trip.
Please note that you MUST notify us BEFORE we provide service if you move, sell, or do not need service. Once we test or provide other service, the fee is due from the person(s) who requested service. We cannot bill new owners for services requested by another person/prior owners.
Terra Nova is licensed, insured, bonded, and certified by the State of Oregon's Department of Human Services. We specialize in backflow installation, testing, inspection, and repair. Because state law requires you to have your backflow system tested annually, Terra Nova offers fast, reliable testing at competitive, guaranteed rates. We do not charge for failed tests, conduct most minor repairs free or at or near cost. Simply call us or complete our backflow test request form to request your test.
NOTE: If you are an EWEB customer, we'll notify EWEB that your backflow test has been scheduled with us right away (which satisfies their requirements for you). We strive to complete the tests as quickly as possible. During our busy season (spring/summer months), it can take from a few days to several weeks to complete tests, depending on your area. We'll notify both you and EWEB of the results and leave an invoice on the property on the date of service.
We will contact all non-EWEB customers and EWEB customers who have special requirements and/or who have backflow devices inside or not normally accessible to schedule backflow tests. Non-EWEB customers, please include your backflow device serial number and device location (if available) on the form.